Airline Technical Support Specialist

hace 3 semanas

Madrid, Madrid, España Cae A tiempo completo

**About This Role**

**Job Description**

Are you looking for a challenging work environment where you can innovate, collaborate with experts, and contribute to a world-class company? Do you want to join a global team focused on supporting clients operating fleets, ensuring aircraft reliability and availability, while remaining compliant with applicable airworthiness regulations?

**Key Responsibilities**

  • Plan, monitor, and control maintenance activities of aircraft under Computer-Aided Engineering (CAE) Management in real-time.
  • Manage Aircraft on Ground (AOG) situations and expedite repairs.
  • Liaise with Original Equipment Manufacturers (OEMs) on technical issues.
  • Act as a point of contact between maintenance and flight crews, Continuing Airworthiness Management Organizations (CAMOs), Maintenance Repair and Overhaul (MRO)/Part-145, Flight Operations, Logistics, ensuring effective communication between teams.
  • Provide technical guidance to maintenance personnel, flight crews, and ground personnel, and be available for consultation and decisions on technical operational and procedural matters.
  • Troubleshoot and address aircraft technical defects.
  • Control and track defects using maintenance management software, liaising with clients and MRO providers for defect rectification.
  • Collaborate with maintenance teams to develop solutions for recurring problems.
  • Maintain accurate records of aircraft maintenance activities.
  • Source components from approved vendors in support of operating fleets.
  • Liaise with vendors and manage Requests for Quotations (RFQs), Purchase Orders (POs), and shipping information.

**Ideal Candidate Profile**

  • Minimum 5 years of experience in technical roles within airlines' technical services, Maintenance Control Centers (MCCs), MROs, or component suppliers.
  • Possession of a relevant engineering degree or EASA/A&P maintenance license.
  • Familiarity with global civil aviation regulations and requirements (EASA/FAA).
  • A proactive attitude and ability to take the initiative to address technical challenges.
  • Demonstrated ability to work independently, handle multiple concurrent projects and initiatives in a cross-functional setting.
  • Skill in simplifying complex processes and working under pressure.
  • Strong focus on client satisfaction and delivering exceptional service.
  • Flexibility in scheduling, ability to work shifts and weekends as required.
  • Availability to respond on short notice.

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