Guest Services Associate
hace 1 mes
As a Guest Services Associate at Marriott International, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable. Your role will involve processing guest arrivals and departures, assigning rooms, and handling guest requests and complaints.
Key Responsibilities- Process guest arrivals and departures, including room assignments and key management
- Handle guest requests and complaints in a professional and courteous manner
- Process payments and handle guest transactions
- Communicate with other departments to ensure seamless guest service
- Maintain accurate records and reports
To be successful in this role, you will need excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. You will also need to be proficient in using hotel software and systems.
Marriott International is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.
The Luxury Collection is a portfolio of over 120 hotels and resorts in more than 35 countries, offering authentic experiences that evoke lasting memories. Our rich history, dating back to 1906, serves as a solid foundation as we continue to evolve and exceed the expectations of luxury travelers.
From legendary palaces to remote retreats, each hotel and resort is a unique expression of its location, a portal to the charms and treasures of the destination. If you appreciate evocative storytelling, have a passion for the heritage of this destination, and a desire to provide genuine and personalized hospitality that anticipates the needs of our guests, we invite you to join our journey. By joining The Luxury Collection, you will be part of a portfolio of brands with Marriott International.
**You will be** where you can do your best work,
**you will start** to fulfill your purpose,
**you will be part** of an incredible global team,
**and you will become** your best version.
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