Financial Crime Prevention Specialist

hace 4 semanas


Madrid, Madrid, España Amadeus A tiempo completo
Job Title: Financial Crime Specialist

Join Amadeus, a leader in Diversity, Equity and Inclusion in the tech industry, and contribute to our mission to foster a culture of belonging and fair treatment.

About the Role

We are seeking a highly skilled Financial Crime Specialist to join our Payments division. As a key member of our customer onboarding team, you will focus on non-regulated customers, working closely with existing procedures and guidelines to provide inputs and influence area decisions.

Key Responsibilities
  • Responsible for customer contact during the Onboarding and KYC process.
  • Ensure timely and accurate follow-up of ongoing cases.
  • Responsible for updating internal systems with documentation received from customers.
  • Update and maintain the database of contracted and implemented products per customer.
  • Oversee, monitor, report, and follow up on active cases.
  • Lead calls with stakeholders and partners.
  • Identify and own process improvements.
Requirements
  • Fluent in English and Spanish.
  • Strong workload and time management skills.
  • KYC knowledge is an advantage but not required.

This is a junior role that would be a great fit for someone with experience in customer onboarding or business-to-business customer support. Amadeus is an equal opportunity employer and welcomes applications from diverse backgrounds.



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