Department Manager/Coach

hace 2 semanas


Madrid, Madrid, España Nike A tiempo completo

About the Role

We are seeking a highly motivated and experienced Department Manager/Coach to join our team at Nike. As a key member of our retail team, you will be responsible for leading and coaching a team of sales associates to deliver exceptional customer service and drive sales growth.

Key Responsibilities

  • Lead and Coach a Team
    • Develop and implement strategies to improve sales performance and customer satisfaction
    • Provide coaching and feedback to team members to enhance their skills and knowledge
    • Conduct regular team meetings and one-on-ones to discuss performance and goals
  • Manage Daily Operations
    • Oversee daily store operations, including inventory management, visual merchandising, and store maintenance
    • Ensure that all store standards and guidelines are met
    • Collaborate with other departments to achieve business objectives
  • Drive Sales Growth
    • Develop and implement sales strategies to drive revenue growth
    • Monitor and analyze sales data to identify trends and opportunities
    • Collaborate with other departments to achieve sales goals
  • Improve Customer Experience
    • Develop and implement strategies to improve customer satisfaction and loyalty
    • Monitor and analyze customer feedback to identify areas for improvement
    • Collaborate with other departments to achieve customer experience goals

Requirements

  • 2+ years of retail or leadership experience
  • Strong verbal and written communication skills
  • Ability to lead and coach a team
  • Strong analytical and problem-solving skills
  • Ability to work in a fast-paced environment

What We Offer

  • Competitive salary and bonus structure
  • Opportunities for career growth and development
  • Comprehensive benefits package
  • Employee discounts and perks

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