Department Manager/Coach
hace 2 semanas
About the Role
We are seeking a highly motivated and experienced Department Manager/Coach to join our team at Nike. As a key member of our retail team, you will be responsible for leading and coaching a team of sales associates to deliver exceptional customer service and drive sales growth.
Key Responsibilities
- Lead and Coach a Team
- Develop and implement strategies to improve sales performance and customer satisfaction
- Provide coaching and feedback to team members to enhance their skills and knowledge
- Conduct regular team meetings and one-on-ones to discuss performance and goals
- Manage Daily Operations
- Oversee daily store operations, including inventory management, visual merchandising, and store maintenance
- Ensure that all store standards and guidelines are met
- Collaborate with other departments to achieve business objectives
- Drive Sales Growth
- Develop and implement sales strategies to drive revenue growth
- Monitor and analyze sales data to identify trends and opportunities
- Collaborate with other departments to achieve sales goals
- Improve Customer Experience
- Develop and implement strategies to improve customer satisfaction and loyalty
- Monitor and analyze customer feedback to identify areas for improvement
- Collaborate with other departments to achieve customer experience goals
Requirements
- 2+ years of retail or leadership experience
- Strong verbal and written communication skills
- Ability to lead and coach a team
- Strong analytical and problem-solving skills
- Ability to work in a fast-paced environment
What We Offer
- Competitive salary and bonus structure
- Opportunities for career growth and development
- Comprehensive benefits package
- Employee discounts and perks
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