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Incident Management Specialist

hace 2 meses


Barcelona, Barcelona, España Allianz A tiempo completo
About the Role

We are seeking an Incident and Crisis Management Expert to join our team at Allianz headquarters. As a key member of our Group Protection and Resilience team, you will play a critical role in ensuring the operational resilience of Allianz Group.

Key Responsibilities
  • Coordinate cross-functional assessments of IT and non-IT incidents, focusing on high and critical incidents and major ICT-related incidents.
  • Ensure relevant stakeholder involvement in incident assessment and response, working closely with cross-functional teams to ensure consistent incident handling and reporting processes.
  • Support drafting and execution of regulatory reports and internal communications.
  • Monitor and produce stakeholder-centric reports on incidents, including relevant data aggregation and visualization.
  • Actively foster sharing and exchange of information on incident management with other safeguarding functions and within the Group, including conducting awareness activities and trainings.
  • Support the implementation of DORA to reach an integrated incident management approach.
  • Enhance, shape, and support Crisis Management implementation and crisis management exercises.
  • Support the Group Crisis Unit during a crisis event.
  • Support Operational Entities to improve their crisis readiness and maturity via their local crisis management programs.
Requirements
  • Relevant University degree or equivalent qualification through work experience.
  • Knowledge of relevant international standards; professional certifications are desirable.
  • Sound MS Office skills.
  • Fluent English skills (written and spoken) are mandatory; additional language skills are welcome.
  • Previous experience in incident or crisis management, including experience in analyzing incidents from a technical and/or business perspective.