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About TravelPerk
TravelPerk is a rapidly growing unicorn, recognized for its innovative approach in the B2B corporate travel sector, valued significantly since its inception in 2015. Supported by prestigious investors with portfolios that include renowned companies, our team is composed of top talent from both the travel and technology fields.
We have been acknowledged by SaaS1000 and highlighted as one of the most promising startups by both Forbes and Wired. Our mission is to transform the corporate travel landscape, which is worth over $1.3 trillion, to facilitate real-life connections in a sustainable and enjoyable manner.
As we continue to expand, we are excited to welcome new members who are ready to contribute to our vision.
Position Overview
We are seeking an Accounts Receivable Specialist to enhance our Finance team.
The Accounts Receivable Specialist will collaborate with both internal and external stakeholders to ensure efficient billing, cash collection, and application processes. This role involves direct engagement with customer invoicing inquiries, maintaining strong customer relationships, and enforcing effective cash receipt and collection procedures.
Key Responsibilities
- Conduct daily cash application and manage direct debit processes, ensuring accurate matching of invoices with incoming payments.
- Oversee a portfolio of 1,000 customers, managing the complete accounts receivable process from billing to cash collection and dispute resolution.
- Address issues related to failed auto SEPA payments and credit card transactions.
- Monitor and manage customer credit limits within the assigned portfolio.
- Utilize various communication channels to collect outstanding invoices effectively.
- Coordinate with internal departments such as Customer Service, Sales, Finance, and Tax to resolve outstanding queries and maintain high customer satisfaction.
- Perform daily account reconciliations and respond to customer inquiries through designated communication platforms.
- Manage invoice corrections, customer refunds, and reissue invoices as per standard procedures.
- Prepare monthly KPIs and assist in month-end reporting activities.
- Collaborate with the product team to enhance the in-house ERP system and troubleshoot any issues.
- Leverage accounts receivable expertise to optimize internal processes.
- Conduct portfolio reconciliations for external audit requirements.
- Utilize BI Looker to create necessary dashboards for tracking accounts receivable balances.
Qualifications
Fluency in English and Spanish is essential, along with advanced Excel skills and strong mathematical reasoning. The ideal candidate will demonstrate effective collaboration with diverse teams, possess negotiation skills, and exhibit strategic thinking and problem-solving abilities. Adaptability to a dynamic environment is also crucial.
Benefits
- Competitive compensation package, including equity options.
- Generous vacation policy to promote work-life balance.
- Health benefits, including private healthcare or gym allowances based on location.
- Flexible compensation plans to enhance net salary.
- Exciting company events and opportunities for travel.
- Mental health support resources.
- Opportunities for professional growth.
- Paid volunteer hours to support causes of your choice.
- Remote work flexibility for a limited number of days per year.
