User Experience Assurance Engineer

hace 2 semanas


Madrid, Madrid, España Stripe A tiempo completo
About Stripe

Stripe is a leading financial infrastructure platform that empowers businesses to thrive in the digital economy. With a mission to increase the GDP of the internet, we're committed to making it easier for companies to accept payments, grow their revenue, and unlock new opportunities.

User Experience Assurance Team

The User Experience Assurance team is a new and exciting addition to Stripe's product organization. Our goal is to ensure that Stripe's products meet the highest standards of quality and usability, providing an exceptional experience for our users.

Job Summary

We're seeking a highly skilled User Experience Assurance Engineer to join our team. As a key member of our team, you will be responsible for evaluating and improving user experiences across all of Stripe's products. You will work closely with product teams to identify areas for improvement and implement changes that drive user satisfaction and business growth.

Responsibilities
  1. Identify gaps and improvement areas within specific user journeys and across Stripe's product suite.
  2. Act as a force multiplier to assist product teams in optimizing and planning for product experience and quality improvements.
  3. Implement comprehensive user experience evaluation strategies, ensuring thorough coverage of use cases and driving user journey evaluation.
  4. Work closely with product teams to investigate, debug, and triage difficult problems and independently work towards results.
  5. Contribute significantly to improving product quality and enabling exceptional product experiences.
Requirements

We're looking for someone with a strong technical background and experience in customer success engineering, integration engineering, solution architecture, technical consulting, quality assurance, or product engineering. You should have a strong understanding of coding principles and be able to read, write, and understand code in multiple programming languages. Experience integrating Stripe or other RESTful APIs is a plus.



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