Product Owner Salesforce Service Cloud Specialist
hace 2 días
We are seeking a highly skilled Product Owner to join our team at SD Worx. As a Product Owner, you will be responsible for maximizing the value of our Enterprise Tools, specifically the Salesforce Service Cloud domain. Your primary focus will be on effective backlog management and the evolution of these tools within the SD Worx product landscape.
Key Responsibilities- Illustrate the business context, problem area, and possible solution suggestions in close collaboration with Salesforce Functional Analysts and Developers.
- Co-development of a product vision and synchronization with the tribe lead, product managers, and other product owners in other squads responsible for related product areas.
- Validation of the product vision with internal customers.
- Responsible for the definition and prioritization of the product backlog.
- Responsible for the sprint backlog in terms of priorities and clarity of requirements.
- Responsible for the implementation of the product roadmap and release planning.
- Responsible for the technical stability of the product.
- Define product requirements, taking care of the completeness, integrity, and technical consistency.
- Participate in sprint planning meetings to confirm priorities and, if needed, clarify requirements.
- Communication with stakeholders as well as suppliers of the Enterprise tools within your portfolio.
- Participate in the tribe's roadmap, program, and release planning.
- Regular and structured reporting on the enterprise tools.
SD Worx is a leading European provider of Payroll & HR services with a global reach. We have offices in Europe and an office in Mauritius. Our goal is to bring people solutions to life, so companies of any size can turn Human Resources into a source of value for the business and the people in it.
What We Offer- An attractive salary based on your experience and achievement.
- The freedom to compose your personal benefit package.
- A dynamic environment with flexible working hours and working from home.
- Learning opportunities through an individual development plan and professional training.
- Career growth whether you want to become more of an expert in your field or you want to expand your knowledge more horizontally.
- Degree in IT/IT-related fields or equal by experience.
- Min 5 years of experience as a Product Owner, ideally experience in Salesforce and Service Management Processes.
- Excellent analytical, communication, and problem-solving skills.
- Able to acquire quickly a good insight into the SD Worx business.
- Can translate business needs into clear requirements and objectives.
- Experience in working in Agile squads.
- Working in an international environment is considered a plus.
- Strong in process thinking, attitude of continuous optimization.
- Can prioritize, meet deadlines, and work under pressure.
- Strong focus on scale and standardization.
- Strong stakeholder management skills.
- Making sure the team understands requirements correctly.
- Responsible for defining necessary competences in the squad together with the Scrum Master, Agile Coach, and the Tribe Lead.
- Being a team player and flexible.
- Excellent English communication skills (verbal and writing).
- Proactive and can-do attitude.
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Madrid, Madrid, España Sd Worx A tiempo completo{"title": "Product Owner Salesforce Service Cloud", "description": "Job SummaryWe are seeking a highly skilled Product Owner to join our Salesforce Service Cloud team. As a Product Owner, you will be responsible for maximizing the value of our Enterprise Tools by effective backlog management and evolution within the SD Worx product landscape.Key...
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Madrid, Madrid, España Sd Worx A tiempo completo{"title": "Product Owner Salesforce Service Cloud", "description": "Job SummaryWe are seeking a highly skilled Product Owner to join our Salesforce Service Cloud team. As a Product Owner, you will be responsible for maximizing the value of our Enterprise Tools by effective backlog management and evolution within the SD Worx product landscape.Key...
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Madrid, Madrid, España Sd Worx A tiempo completoAbout the RoleThe Product Owner of the Salesforce Service Cloud domain is responsible for maximizing the value of our Enterprise Tools. This involves effective backlog management and the evolution of these tools within the SD Worx product landscape.Key ResponsibilitiesWork closely with internal stakeholders, the product team, and other teams to create user...
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Madrid, Madrid, España Sd Worx A tiempo completoAbout the RoleThe Product Owner of the Salesforce Service Cloud domain is responsible for maximizing the value of our Enterprise Tools. This involves effective backlog management and the evolution of these tools within the SD Worx product landscape.Key ResponsibilitiesWork closely with internal stakeholders, the product team, and other teams to create user...
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