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hace 2 meses
The Product Inventory Management Coordinator will work with the Product Owner to represent the needs of the global Field Inventory Management (FIM) community, comprising approximately 5,500 users across all divisions. The Product Inventory Management Coordinator will learn FIM business practices to articulate their requirements into the global FIM platform.
Key Responsibilities:- Business Requirements Identification: Assist in identifying business requirements, write and groom user stories, and validate product features and design.
- Product Testing and Validation: Execute test scripts for Salesforce and integration releases during informal and formal user acceptance testing.
- Product Communication: Communicate product updates back to business stakeholders frequently through various channels, including demos, release notes, training documentation/videos, and user guides.
- End-User Support: Provide end-user support and escalate/manage unresolved issues, working with other teams as necessary.
- Training and Development: Facilitate train-the-trainer and end-user training sessions.
- Process Improvement: Resolve issues related to business use of implemented systems or processes by working with systems or process owners and project teams to find acceptable solutions.
- Methodology Application: Incorporate Agile, Lean, and User-Centered Design methodologies to execute on product development, implementation, and operations.
- Reporting and Analytics: Create reports and dashboards in Salesforce to show adoption, trends, etc.
- Team Collaboration: Support team meetings (standup, grooming, retrospective, FIM update) and help plan and facilitate stakeholder and end-user meetings/workshops.
- Global Projects: Participate in global projects where applicable.
- Product Knowledge: Stay current on new features, functionality, and application capabilities of the platform to address business requirements.
- Bachelor's degree in Software Development, Computer Science, Business, IT, or a related field.
- Experience in a related field.
- Experience with agile frameworks.
- Strong communication, collaboration, and presentation skills.
- Outgoing, willing to interact with business, technical, and user stakeholders frequently.
- Collaborative and flexible working with a diverse team.
- Strong data analysis skills: able to collect and analyze business information and draw accurate conclusions.
- Experience in a related field.
- Experience with agile frameworks.
- Experience with JIRA.