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Dining Service Professional

hace 2 meses


Madrid, Madrid, España Belmond Management Limited A tiempo completo
About the Role

We are seeking a skilled and enthusiastic Dining Service Professional to join our team at La Residencia, a Belmond Hotel. As a key member of our hospitality team, you will play a vital role in delivering exceptional service and creating memorable experiences for our guests.

Key Responsibilities
  1. Provide Exceptional Service: Deliver outstanding service to our guests, ensuring their needs are met and exceeded.
  2. Take Accurate Orders: Take food and beverage orders from guests, ensuring accurate recording and timely delivery.
  3. Offer Menu Recommendations: Provide expert knowledge of menu offerings, including food ingredients, preparation methods, and wine pairings.
  4. Process Guest Bills: Process guest bills accurately and efficiently, ensuring secure payment handling.
Requirements
  1. Customer Service Experience: Proven experience in providing exceptional customer service, handling food and beverages, and working in a fast-paced environment.
  2. Strong Communication Skills: Excellent communication skills to interact with guests, take orders accurately, and communicate with the kitchen and other staff members.
  3. Team Player: Ability to work collaboratively as part of a team, supporting colleagues to deliver exceptional service.
What We Offer

As a Dining Service Professional at La Residencia, you will enjoy a range of benefits and opportunities, including:

  1. Competitive Salary and Benefits: Competitive salaries and comprehensive health insurance plans.
  2. Complimentary Meals: Enjoy complimentary meals during shifts, showcasing our culinary expertise.
  3. Uniforms and Laundry: Receive uniforms with complimentary laundry services, ensuring you look your best.
  4. Learning and Development: Participate in our exclusive in-house Learning & Development Program, enhancing your skills and knowledge.
  5. Wellness Programs: Access to wellness programs, promoting your physical and mental well-being.

We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry.