Retail Sales Associate
hace 2 semanas
We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Puma. As a key member of our sales team, you will be responsible for delivering exceptional customer service, driving sales growth, and maintaining a high level of product knowledge.
Key Responsibilities- Customer Service: Provide outstanding customer service, responding to customer inquiries, and resolving any issues in a professional and courteous manner.
- Sales Performance: Meet or exceed sales targets, maintaining a high level of product knowledge to effectively communicate with customers and drive sales growth.
- Product Knowledge: Stay up-to-date on product information, including features, benefits, and pricing, to provide accurate and informed recommendations to customers.
- Store Maintenance: Maintain a clean and organized store environment, adhering to company standards and ensuring a positive shopping experience for customers.
- Team Collaboration: Work collaboratively with colleagues to achieve sales goals, share knowledge, and support each other in achieving individual and team objectives.
- 1-2 years of experience in a focused, customer service-oriented retail environment.
- Proven ability to exceed sales goals in a commission-based position.
- Demonstrated ability to provide high levels of customer service.
- Ability to reason through complex issues and effective communication skills.
- Ability to present information to large groups.
- The ability to constantly walk and move about is required.
- This role involves frequent stationary standing, reaching, bending/twisting of head, maintaining balance while walking, occasional kneeling, crouching, climbing, bending/stooping at waist/torso, and sitting to assist customers.
- Pushing/pulling equipment such as shelving bays, dollies, carts, and racks with up to 20 pounds of force.
- Lifting/carrying/placing boxes of product up to 30 pounds in weight at heights up to 131 inches while using a ladder.
- Using ladder/step stool equipment, and maintaining the organization and cleanliness of the sales and stock area.
The operation of foot controls for operating mobile stock shelving bays and exposure to working at heights are critical environmental factors for this role. The use of the following senses is critical to this position: speaking, hearing, near & far acuity, depth perception, and field of vision.
Cognitive FactorsCognitive factors critical to this function include reading comprehension, basic math calculations, writing, complex problem solving, and basic computer work.
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