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ADP GlobalView is a leading provider of global payroll and time management solutions, serving multinational clients with outsourcing needs. Our organization is committed to delivering world-class service to clients by hiring, developing, and retaining skilled professionals, treating each client interaction as a service opportunity, and providing exceptional customer care to client associates.
We strive for excellence and modern approaches in our organizational structure, associate engagement, and work delivery. Business agility is crucial for our organization, and our ability to operate on different operating models (Waterfall & Agile) plays a significant role in guiding our Agile Teams.
Job SummaryThe ADP GlobalView Scrum Master/Project Manager is a servant leader and coach for an Agile Team. They educate the team on SAFe, Scrum, and Behavior-Driven Development, ensuring the agreed Agile process is followed. They also remove impediments and foster an environment for high-performing team dynamics, continuous flow, and relentless improvement. In addition, this role requires traditional project management skills (Waterfall).
Key Responsibilities- Facilitate Program Increment (PI) Planning by working with other Scrum Masters and the Business Owner; Prepare for PI Planning, Draft PI Plans, Coordinate with other teams, create team PI Objectives, and review final plans.
- Support Iteration Execution by facilitating successful ScrumXP Events, such as Backlog refinement, iteration planning, daily Stand-up meetings, and Iteration Retrospective.
- Lead all project phases, from business case/initiation to closure.
- Direct day-to-day activities of projects within a matrix organization.
- Direct project timeliness and budgets.
- Foster communication between teams working on your projects and motivate.
- Lead communication with stakeholders and team members throughout the completion of the projects.
- Engage with senior stakeholders (Director/VP level) to provide insights for executive decision making.
- Clearly communicate project objectives, milestones at all levels.
- Improve the flow of work by establishing the Team Kanban Board, measuring and optimizing the flow, build in quality following the Behavior-Driven Development principles.
- Foster an environment for high-performing team dynamics, continuous flow, and relentless improvement. Mentor the team and create an atmosphere of mutual respect, helping resolve interpersonal conflicts, and identifying growth opportunities.
- Assist the team in focusing on creating increments of high value for each iteration.
- Improve Program Performance by facilitating Cross-Team Collaboration, building trust with Internal Stakeholders, and finishing the PI.
- Growth mindset.
- Certified Scrum Master (preferred).
- Knowledge of Agile Frameworks and principles.
- Understanding of the Behavior-Driven Design Principles.
- Understanding Kanban board and planning.
- Deep knowledge of GlobalView Payroll and/or Global Workforce Management Solution.
- Ability to influence and lead Agile team to drive results.
- Strong analytical and problem-solving skills.
- Good relationship management skills.
- Excellent written and verbal communication skills.
- Experience with project management tools and structured methodologies.
- PMP or equivalent professional project management certification a plus.
