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Transportation Network Configuration Specialist
hace 2 meses
We are seeking a skilled Transportation Network Configuration Specialist to join our team at Amazon. As a key member of our Transportation Network Configuration Quality team, you will be responsible for troubleshooting potential issues that can affect Amazon's European transportation network.
Key Responsibilities- Network Configuration and Quality Assurance: Ensure the highest standards in network configuration and quality assurance to maintain a speedy and reliable customer delivery experience.
- Collaboration and Communication: Work closely with Transportation teams, Product Managers, and Software Development Engineers to design, develop, and improve processes that enhance the purchase experience of Amazon users.
- Issue Mitigation and Resolution: Mitigate issues impacting the network, providing short-term mitigations and working on long-term action plans to structurally address them.
- Process Improvement and Documentation: Scope and document system improvements required for customer experience enhancement, and interact with tech teams to drive and improve system and processes.
- Operational Support and Knowledge Sharing: Document quality engineering processes, workflows, and best practices to ensure knowledge sharing and maintain a robust knowledge base, and provide operational support to the operations teams.
- Solid Stakeholder Management Experience: Proven ability to manage stakeholders across multiple organizations.
- Attention to Detail and Analytical Thinking: Demonstrated attention to detail and analytical thinking in decision-making and prioritization.
- Technical Skills: Advanced SQL and Excel proficiency, and knowledge of logistic network principles.
- Education and Certifications: Bachelor's degree in Business, Management, Engineering, Transportation, or another technical field, and relevant certifications such as Lean/Six Sigma.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon.
