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Retail Sales Associate

hace 2 meses


Madrid, Madrid, España Puma A tiempo completo
About the Role

We are seeking a highly motivated and results-driven Retail Sales Associate to join our team at Puma. As a key member of our sales team, you will be responsible for delivering exceptional customer service, driving sales growth, and maintaining a high level of product knowledge.

Key Responsibilities
  • Provide outstanding customer service, ensuring a positive shopping experience for all customers
  • Meet or exceed sales targets, with a focus on driving revenue growth and increasing customer loyalty
  • Develop and maintain a deep understanding of our products, including features, benefits, and technical specifications
  • Effectively communicate product information to customers, both in-person and through visual merchandising
  • Work collaboratively with colleagues to achieve sales goals and maintain a high level of store appearance and organization
  • Perform tasks such as restocking shelves, processing transactions, and maintaining store inventory
Requirements
  • 1-2 years of experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
  • Proven ability to exceed sales goals, preferably with previous work in a commission-based position
  • Demonstrated ability to provide high levels of customer service, effective communication skills, and the ability to present information to large groups
  • Ability to constantly walk and move about, with frequent stationary standing, reaching, bending/twisting of head, maintaining balance while walking, occasional kneeling, crouching, climbing, bending/stooping at waist/torso, and sitting to assist customers
  • Ability to push/pull equipment such as shelving bays, dollies, carts, and racks with up to 20 pounds of force, as well as lift/carry/placing boxes of product up to 30 pounds in weight at heights up to 131 inches while using a ladder
Working Conditions
  • Operation of foot controls for mobile stock shelving bays
  • Exposure to working at heights
  • Use of ladder/step stool equipment
  • Maintaining the organization and cleanliness of the sales and stock area