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Spanish Content Reviewer

hace 2 meses

Madrid, Madrid, España Recruit4Work S.L. A tiempo completo
About the Role

We are seeking a highly skilled Content Reviewer to join our Product Data Operations (PDO) team at Recruit4Work S.L. as a Content Reviewer. As a Content Reviewer, you will be responsible for ensuring that all content on our platform meets our guidelines and maintains a safe, respectful environment.

Key Responsibilities
  • **Content Moderation**: Moderate mild to moderately sensitive content to ensure it aligns with our community standards.
  • **Product Knowledge**: Stay updated on products and community standards to provide accurate and helpful support to users.
  • **Content Review**: Review comments, videos, and posts for guideline compliance and address any issues promptly.
  • **Support Requests**: Address account support requests and content reports in a timely and professional manner.
  • **User Support**: Provide high-quality support to users, responding to their queries and concerns in a friendly and helpful manner.
  • **Market Knowledge**: Use market-specific knowledge to enhance community assistance and provide valuable insights to users.
  • **Data Analysis**: Analyze data to identify trends and areas for improvement, suggesting solutions to enhance the user experience.
  • **Policy Enforcement**: Enforce platform policies and address abuse reports, ensuring a safe and respectful environment for all users.
  • **Process Improvement**: Identify workflow inefficiencies and suggest solutions to improve processes and enhance productivity.
Requirements
  • **Language Skills**: Fluent in Spanish and working proficiency in English.
  • **Communication Skills**: Excellent communication skills, with the ability to articulate complex ideas in a clear and concise manner.
  • **Analytical Skills**: Strong analytical skills, with the ability to analyze data and identify trends.
  • **Content Moderation Experience**: Experience with content moderation, preferably in a similar role.
  • **Social Media Knowledge**: Familiarity with social media platforms and their features.
  • **Teamwork**: Ability to work independently and as part of a team, collaborating with colleagues to achieve common goals.
What We Offer
  • **Excellent Benefits Package**: A comprehensive benefits package, including competitive salary, health insurance, and other perks.
  • **Multilingual Environment**: A dynamic and multilingual work environment, with opportunities to work with colleagues from diverse backgrounds.
  • **Extensive Training**: Ongoing training and development opportunities to enhance your skills and knowledge.
  • **Greek Culture and Language Courses**: The opportunity to learn about Greek culture and language, with courses and training provided.
  • **Internal Employee Incentives**: A range of internal employee incentives, including bonuses and recognition programs.