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Cybersecurity Operations Team Leader
hace 3 meses
Position Overview:
As a pivotal figure in our innovative journey, the Team Lead for Core Security Operations Centre (SOC) at Vodafone Business is tasked with the essential role of architecting, constructing, and managing the fundamental SOC services. This position is based in our Málaga Innovation Hub, where the focus is on achieving operational excellence.
Key Responsibilities:
- Responsible for establishing and delivering core SOC services in collaboration with L1/L2 Central SOC teams and other national SOCs, as well as Vodafone Business and Technology divisions.
- Accountable for defining the necessary human and technical resources to implement L3/Tier 3 support services and engineering assistance for core operations.
- Oversee the portfolio of cybersecurity services, including advanced threat intelligence, vulnerability management, complex incident response, forensic analysis, and post-incident evaluations.
- Manage the product and customer lifecycle of cybersecurity services, ensuring customer satisfaction targets are met or exceeded.
Qualifications:
- Comprehensive understanding of cybersecurity service concepts and procedures, with practical experience in managing and addressing cyber threats and incidents.
- Proven experience in leading cybersecurity projects and teams.
- Expertise in establishing new technologies and infrastructures to support a diverse service portfolio.
- Exceptional leadership skills with the ability to foster relationships, engage, and motivate team members.
- Hands-on experience in delivering services to end customers, overseeing delivery teams with full accountability for customer service.
Join us in shaping the future of cybersecurity.
