Operations Manager

hace 2 días

Pola de Siero, Asturias, España Amazon Spain Fulfillment, S.L.U. A tiempo completo
About the Role

We are seeking a highly skilled and experienced Operations Manager to join our team at Amazon Spain Fulfillment, S.L.U. As an Operations Manager, you will be responsible for leading a team of Area Managers and driving operational excellence across our sites.

Key Responsibilities
  • Manage and develop a team of Area Managers to achieve business objectives
  • Lead operational teams on a shift, deal with issues, and positively impact site performance
  • Analyse shift performance against relevant business objectives, and put in place actions to improve operational excellence
  • Work closely with other support teams, including HR, Finance, Health and Safety, and Security
  • Design and deliver initiatives across the sites to improve operational performance
A Day in the Life

As an Operations Manager, you will be responsible for leading shifts at one of our operational sites. You will also be the key link between a number of teams, including finance, safety, and operations integration teams. This means you will be close to the day-to-day operations at your site but also contribute to new ways to innovate at your site.

A typical day will involve meetings with different areas of the business, deep diving into performance and risk metrics for sites, and looking ahead to prepare for different levels of demand. Every day will also involve mentoring and coaching your team to be the best managers they can be.

About the Team

Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1.5 million orders every day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services.

The CF team are the first people in the chain that helps customers get products at the speed we're known for. We're based in Fulfilment Centres, which are at the heart of Amazon's fast-paced Operations network. Our centres are sometimes referred to as the 'First Mile' because it's where most Amazon packages start their journey. We help to manage dynamic inventory and facilitate speedy deliveries round the clock.

Lots of different people work in our Fulfilment Centres, so there are plenty of opportunities for every skillset. Some of us work with physical products, while others analyse data to help everyone across the business make smart decisions.

What We're Looking For

We're looking for someone with a degree and relevant experience in people and stakeholder management. You should have advanced proficiency in verbal and written English and intermediate proficiency in the local language. Relevant experience in using data or anecdotal evidence to influence business decisions and relevant experience in key areas of production and supply chains are also essential.

Experience in Lean, Six Sigma, and Kaizen techniques, experience in a similar logistical working environment, and relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment are also desirable.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use, and transfer the personal data of our candidates.

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