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User Experience Designer
hace 2 meses
Company: Board International
Job Title: User Experience Designer
Job Type: Full-time
Location: Remote (with occasional travel)
About Us:
Board International is a leading provider of business intelligence and planning solutions. We help enterprises plan smarter, drive outcomes, and lead transformation with our Intelligent Planning Platform.
About the Role:
We are seeking a highly skilled User Experience (UX) Designer to join our Professional Services team. As a UX Designer, you will play a critical role in defining UX Board Best Practices and templates, and supporting customers in the field to turn our software into easy-to-use products for our clients.
Responsibilities:
- Create user-centered dashboard designs by understanding business requirements, customer feedback, user journeys, and capabilities of Board.
- Develop UX mockups and prototypes that clearly show how applications work and look like.
- Illustrate design concepts, use sitemaps, process flows, and storyboards.
- Identify and troubleshoot UX problems, such as responsiveness and performance.
- Collaborate with CS teams to propose and apply layout adjustments based on user feedback.
- Define and adhere to style standards on fonts, colors, and images.
- Participate in the process from gathering requirements to completion, according to project needs.
- Assist the Board Pre-sales Team during the preparation of a Proof of Concept (POC) and product demonstrations.
- Acquire and maintain deep product knowledge and skills.
- Collaborate with CS teams, customer, and partner input to create original and unique graphic designs and templates.
- Develop Board Best Practice UX design principles.
- Collaborate with RD and Product Management teams to identify future UX enhancements.
- Gather and evaluate user requirements in collaboration with product managers and engineers.
- Analyze questionnaire responses, field studies, interviews, and so on.
- Use insights as input for design decisions.
- Propose the user experience and interface with the user's needs in mind.
- Conduct observational research by observing the interactions of sample users with the product.
- Attend design and business strategy meetings and presentations.
- Use storyboards, process flows, and sitemaps to illustrate design concepts.
- Prepare rough drafts and present to internal teams and key stakeholders.
- Work operatively on project activities.
- Support marketing in initiatives like events, conferences, job fairs, etc.
- Involved in Whitepaper creation.
Requirements:
- Bachelor's degree in design, computer science, or a related field.
- Work experience as a UX software designer or in a related role.
- Able to work against very tight target dates in a dynamic environment.
- Strong team player with good interpersonal skills and client-facing.
- Excellent written and verbal communication skills.
- Critical thinking, decision making, problem solving, and attention to detail.
- Availability to travel.
What We Offer:
Board International is an equal opportunity employer and is committed to a diverse and inclusive workforce.
