EMEA Transformation Solutions Manager
hace 4 semanas
Are you a change leader with a passion for innovation? Have you successfully driven and executed transformation initiatives? Are you an experienced Product Manager or Owner with a background in the insurance sector? If you are a seasoned transformation business analyst within insurance looking to elevate your career, we want to hear from you.
Chubb is committed to continuous growth and innovation, seeking opportunities to enhance our business operations, products, and client offerings. Our Head of Transformation for EMEA is eager to welcome a skilled professional who can collaborate and support the organization on this transformative journey.
Role Overview: In this position, the Transformation Solutions Manager will collaborate with senior business and functional leaders, as well as working groups, to provide strategic direction and identify practical, innovative, and digital solutions. You will utilize your analytical, process-oriented, and technical expertise to develop automation solutions. Your role will also involve coaching business leaders throughout the organization to spearhead process enhancement and automation initiatives across the enterprise.
Key Responsibilities:
- Engage in Business Solutioning and Stakeholder Management
- Collaborate with the Business Owner to establish core product vision, objectives, functionalities, and requirements
- Build consensus on priorities to create a shared vision leading to effective product execution with the product owner
- Develop and maintain product roadmaps, including feature backlogs and product documentation in partnership with the product owner
- Promote Lean Management principles and facilitate the transition to Agile Development methodologies
- Assist in the implementation and production of process automation
- Support the integration of agile and machine learning capabilities in line with Chubb standards
- Engage relevant internal and external resources to apply process automation best practices for successful solution delivery
- Aid in establishing program standards for effective delivery that meets Time, Quality, Budget, and LOB requirements
- Contribute to the enhancement of the Digital / Process Automation framework and monitor its adoption across the organization
- Actively participate in the Transformation Excellence team, developing best practice guidelines and training materials
- Foster continuous improvement of automation frameworks, technologies, and knowledge by sharing insights, building standards, and capturing lessons learned
Qualifications & Experience:
- Proven experience in transformation initiatives, ideally within a global corporate environment
- Demonstrated expertise in digital/business process engineering and business analysis within financial services or insurance consulting
- Successful track record in major automation and digital transformation projects, focusing on both revenue and cost improvements
- In-depth understanding of various automation methods, including robotic process automation, intelligent scanning, virtual process management, and artificial intelligence
- Familiarity with Business Value Chain and Opportunity assessment techniques
- Strong knowledge of digital technologies, machine learning, robotics, chatbots, BPM, and other automation-centric technologies
- Emphasis on user-centered product design and data-driven product refinement
- Master's degree or equivalent experience; advanced degree preferred
- Preferred certification as a Green Belt Process Engineer or equivalent qualification
- Project Management certification and Agile experience
- Innovative mindset with strong business and market acumen
- Proficiency in English; knowledge of additional European languages is a plus
What We Offer:
- Generous vacation policy with 30+ days off annually
- Flexible work-from-home options and additional flexible days
- Home office allowance
- Flexible start times
- Comprehensive private medical insurance
- Life and accident insurance coverage
- Meal allowance
- Pension plan
- Stock purchase plan
- Flexible compensation options
- Access to Gympass
- Employee assistance program
- Extensive Learning & Development opportunities
Our Core Values: Integrity, Client Focus, Respect, Excellence, Teamwork.
At Chubb, our core values guide our actions and interactions. We are an ethical and honest organization, fully dedicated to our clients. We foster a culture of mutual trust and respect among our employees and partners, where colleagues strive for excellence in a collaborative and supportive environment.
Commitment to Diversity & Inclusion:
At Chubb, we view our workforce as our greatest competitive advantage. We treat all colleagues, candidates, clients, and business partners with equality, fairness, and respect, regardless of age, disability, race, religion, gender, sexual orientation, marital status, or family circumstances.
We are committed to providing reasonable accommodations for individuals with disabilities to participate in the job application or interview process, perform essential job functions, and receive employment benefits. Please reach out to us for accommodation requests.
Equal Opportunity Statement:
We uphold a policy of equal employment opportunity in all our employment practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, age, disability, sexual orientation, or gender identity or expression, or any other legally protected category.
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