YouTube Creator Support Specialist
hace 2 días
vidIQ is a powerful, all-in-one YouTube growth tool designed to help creators optimize their content, reach a larger audience, and grow their channels. Our team is passionate about YouTube and dedicated to delivering exceptional support to creators.
Role OverviewAs a Creator Support Specialist at vidIQ, you will be the main point of contact for YouTube creators seeking guidance, technical assistance, and support in using vidIQ's features and tools effectively. You will act as the voice of the creators, surfacing valuable feedback and insights to help refine and improve our products.
Key Responsibilities- Provide exceptional customer support to YouTube creators
- Assist creators in using vidIQ's features and tools effectively
- Surface valuable feedback and insights to help refine and improve our products
- Collaborate with a diverse team to achieve common goals
- Empathy: You genuinely care about helping people and can quickly put yourself in their shoes
- Attention to Detail: You have a sharp eye for detail when troubleshooting and resolving issues effectively
- Autonomy & Initiative: You thrive on managing your time effectively, setting priorities, and taking ownership of your work
- Teamwork: You excel in a collaborative environment and enjoy working closely with a diverse team
At vidIQ, we value teamwork, innovation, and a positive work environment. If you're eager for a fulfilling role that allows you to make a tangible impact on the lives of content creators, vidIQ is the ideal place for you.
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