Crm App Specialist

We are seeking a highly skilled Crm App Specialist to join our team at Storio Group. As a key member of our CRM team, you will play a crucial role in driving the success of our mobile apps by developing and executing CRM campaigns across push notifications, SMS, and other mobile CRM channels.

• Lead the creation of engaging push notifications, SMS, and other mobile CRM campaigns
• Manage CRM marketing operations across multiple markets
• Work closely with the CRM App Lead to optimize campaigns for customer retention and revenue growth
• Continuously monitor and analyze campaign performance, providing insights to improve future strategies
• Participate in A/B testing and technical projects to enhance CRM channel performance and scalability

• Experience working with push notifications, SMS, and mobile CRM channels
• Strong understanding of CRM tools such as Adobe Campaign or similar ESPs
• Creative, proactive mindset, thriving in a fast-paced, international environment
• Excellent communication skills in English, with the ability to manage projects across multiple markets

At Storio Group, we understand the importance of work-life balance. You'll find opportunities to make the most of our generous annual leave policy, remote working policy, and a versatile hybrid working model. We provide a comprehensive benefits package to all Storio Group employees, and you'll discover a warm and inclusive company culture that includes social events throughout the year and a team rich in diversity.

We are Storio Group, a place where life's stories are made, crafted, and shared. A place where we create new ways to pass memories and stories between people and generations. And where, together, we make joy unforgettable. We bring our customers' stories to life through a range of high-quality personalized photo products, like photo books, wall decor, calendars, and gifts. Our innovative technology enables customers to easily personalize their creations to keep for themselves or share as the most thoughtful of gifts.

• Act with heart: People - both customers and employees - are at the heart of all we do. So we embrace diversity and get to know each other as real people and build real relationships based on mutual understanding and respect.
• Give our best: As the crafters and makers of people's memories, we play an important role in our customers' lives. That's why we give our best and work together to make the right decisions and build a better business every day.
• Own all we do: We are all, as individuals and as a team, responsible for creating our success and shaping our future. We lead the charge and drive things forward - fully owning our actions and decisions along the way.
• Embrace curiosity: We believe progress requires curiosity. So, we're relentlessly curious about the world and each other, actively seeking out diverse perspectives and always asking big questions like 'why' and 'what's next?'
• Find the joy: At Storio, joy matters. We see it as a state of mind, so while we don't pretend every day will be easy, we do set out every day to intentionally find, create, and share big and little moments of joy with our customers and teammates.