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Business Intelligence Customer Enablement Product Owner
hace 2 meses
This is a challenging and rewarding role that requires a high level of expertise in business intelligence and customer enablement. As a Business Intelligence Customer Enablement Product Owner, you will be responsible for leading internal projects with medium to high complexity and risk, providing feedback on projects, and conducting post-project evaluations.
Key Responsibilities- Communicate Tactical Process Decisions: Communicate tactical process decisions and plans, project status, and issues and workarounds to achieve alignment with relevant areas of the business, function, or region.
- Lead Internal Projects: Lead internal projects with medium to high complexity and risk, providing feedback on projects, and conducting post-project evaluations.
- Represent Business Needs: Represent the needs of the business, function, or region on an ongoing basis to drive process improvements.
- Collaborate with Operational Teams: Collaborate with operational teams and business stakeholders to gather business requirements, supporting the design of new or improved processes of medium to high complexity, and understand business/customer impact.
- Utilize Project Management Methodologies: Utilize and assist others in utilizing standard project management and quality improvement methodologies in process improvement approaches.
- Establish Processes: Establish processes which are consistent with overall organization objectives and maintain process documentation.
- Education and Experience: First-level university degree or equivalent experience; advanced university degree preferred. Typically 6-10 years of related experience in IT/business operations. Typically 5-8 years of project management experience.
- Quality Improvement Training: Quality improvement training required and certification a plus.
- Knowledge and Skills: In-depth knowledge of HP operational processes, industry trends, and customer/partner requirements. In-depth understanding of core HP businesses and the revenue cycle. Excellent communication skills (i.e., written, verbal, presentation), leadership, and influence skills. Mastery in English and local language as well as other languages as required. Strong business experience in multiple process areas with excellent project management and process development skills; ability to drive process improvements using industry-standard quality improvement tools and concepts. Strong project management skills such as planning, execution, and implementation. Solid financial and business acumen.
Hewlett-Packard is a leading technology company that provides a wide range of products and services to individuals and businesses around the world. As a Business Intelligence Customer Enablement Product Owner, you will be part of a dynamic team that is dedicated to delivering innovative solutions to our customers.