SoftwareONE Team Lead

hace 4 semanas


Madrid, Madrid, España SoftwareONE USA A tiempo completo
Join Our Team as a Team Lead

We are seeking a highly skilled and experienced Team Lead to join our IT & Solutions team at SoftwareONE. As a Team Lead, you will be responsible for leading and developing a Rollout, Transition & Support Team within our ITS department.

Key Responsibilities:

  • Lead and develop a Rollout, Transition & Support Team to achieve their goals and cultivate a culture of excellence.
  • Solve incoming requests, especially related to our ERP system and custom applications related to purchasing and sourcing processes.
  • Support migration projects, e.g. data migration projects during M&A activities.
  • Implement new features and products efficiently, ensuring flawless functionality and user happiness.
  • Conduct trainings, build training materials, and support colleagues and clients in efficiently using our applications.

Requirements:

  • Extensive experience working with ERP systems, particularly Microsoft Dynamics, with a proven track record of successful implementations and support.
  • Experience in 2nd / 3rd level IT-Support, related systems processes and requirements.
  • Experience in facilitating meetings and trainings for small and medium audiences.
  • Experience handling an international team in an international company, showcasing strong leadership and cross-cultural communication skills.
  • Customer empathy and understanding.
  • Excellent problem-solving skills and paying close attention to details.

What We Offer:

  • A global company culture where you can come as you are and wear what you feel comfortable in.
  • Flexible work arrangements, allowing you to do great work from anywhere and deliver excellence everywhere.
  • Incentive programs that reward colleagues who go above and beyond.
  • Life long learning, training initiatives, mentoring & coaching.

How to Apply:

Click the "apply" button and upload your documents. We look forward to receiving your application.


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