Project Director
hace 2 semanas
About the Opportunity
We are seeking a highly skilled and experienced Project Director to lead our customer relationships and services engagements in the Western Region. As a key member of our team, you will work closely with our customers to understand their business needs and lead a multi-disciplined delivery team to design, implement, and scale solutions that drive value for the customer.
Key Responsibilities
- Develop and maintain a deep understanding of Adobe's industry-leading capabilities and evangelize how they build long-term value and growth across various customer business units and organizations.
- Drive mutual understanding of customer business needs and develop a roadmap to drive value realization and growth in the adoption of Adobe solutions.
- Lead a team on customer engagements that may involve multiple project teams from Adobe, client, or partner organizations, maintaining the program/project plan, and supervising the delivery process to keep efforts on track.
- Be the central point of contact for the customer throughout the life of the engagement, beginning during presales with engagement scoping and interacting with all levels of the customer organization and within Adobe.
- Partner with customers to understand their business objectives and requirements and deliver in the context of a statement of work.
- Elevate and encourage your team through caring, effective leadership.
- Maintain solid governance, communication, and change management with customer teams and internal Adobe teams, including adherence to the Adobe Governance Framework.
- Continually manage customer expectations, manage scope, and identify/mitigate risks.
- Apply Adobe's services methodology, apprentice others in the methodology, and drive continuous improvements in our ways of working.
Requirements
- 10+ years of proven experience leading projects in a consulting and/or technology professional services organization.
- Experience providing consulting services to high-tech customers is desirable.
- Engaging people leader with a proven track record to lead and inspire teams.
- Strong executive presence, including the ability to partner with and effectively influence client managers, directors, VPs, CMOs, and CXOs.
- Proven organizational skills to plan and coordinate complex projects.
- Excellent verbal and written communication skills.
- High degree of intellectual curiosity and ability to absorb new concepts quickly.
- High level of energy and personal drive.
- Experience with one or more of the following preferred: digital marketing, web content management, rich internet applications, web and social analytics, online ad targeting, content personalization, technology/software/SAAS concepts, custom software development processes and methodologies, technology project management and governance.
- Fluency in English, French, and Spanish is mandatory.
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