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IT Consultant
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Job Title: IT Consultant
Job Summary: We are seeking a seasoned IT professional to join our team as an IT Consultant. As a key member of our technology team, you will be responsible for ensuring the delivery of technology infrastructure, connectivity, and service requirements to agreed levels.
Key Responsibilities:
- Technology Infrastructure: Work with Business Technology Services to deliver technology infrastructure, connectivity, and service requirements to agreed levels.
- User Support: Collaborate with the Service Desk to resolve user incidents as needed, being assigned tickets where necessary.
- Web Presence: Manage the organisation's web presence to ensure its availability and adherence to good practice and ABFI standards.
- Third-Party Agreements: Manage any third-party agreements that the business requires, ensuring valid contracts and good contract management principles are utilised.
- Security and Risk: Ensure that all security and risk controls are well managed and always observed by the organisation.
- User Hardware: Proactively manage user hardware to ensure reliable performance and alignment with depreciation timings.
- Starters, Movers, and Leavers: Provide support to the starters, movers, and leavers processes, ensuring the business is engaged with necessary processes to control risk and service levels.
- Licensing: Ensure that adequate licensing is in place for technology and services used in the business, with correct records maintained.
- Security Awareness: Engage users in security awareness training, advocating for adherence to best practices and ABF policy.
- Representation: Represent the business within the division as part of the extended IT community and potentially also represent the division in ABF forums.
- Health and Safety: Ensure that all working practices comply with Health and Safety legislation.
About the Role: As an IT Consultant, you will play a crucial role in enhancing operational transparency and precision, while also driving data integrity and operational efficiency.
Requirements: To be successful in this role, you will need strong analytical skills, financial acumen, technological proficiency, and strategic thinking, with the ability to effectively communicate across all levels of the company.
