Digital Product Owner
hace 1 mes
Role Purpose: As a key member of the leadership team at Chubb, the successful candidate will be responsible for overseeing the end-to-end solution for the Chubb Marketing facing platform organisation across EMEA. This includes direct leadership of a team of Business Analysts, Project Managers, distribution experts and Development teams, as well as indirect oversight of operational groups, branch segment teams and marketing.
Key Responsibilities:
Platform Management- Develop and Implement a Clear Platform Strategy: The role holder will develop and implement a clear platform strategy aligned with organisational goals and objectives.
- Lead Platform Development and Maintenance: The successful candidate will lead the platform development and maintenance, ensuring high-quality execution and timely delivery.
- Oversee Platform Testing and Quality Assurance: The role holder will oversee the platform testing and quality assurance processes to ensure a seamless user experience.
- Monitor Platform Performance Metrics: The successful candidate will monitor platform performance metrics, identify areas for improvement, and implement optimisation strategies.
- Plan and Execute Projects: The role holder will plan and execute projects according to established methodologies.
- Develop Project and/or Release Plans: The successful candidate will develop project and/or release plans and coordinate resources to ensure that the project is successfully completed within defined constraints.
- Oversee System Defect Position: The role holder will oversee the system defect position, communicate updates to DD and Product, ensure IT understands priority and what needs fixing, and look for alternative solutions if needed.
- Collaborate with Cross-Functional Teams: The successful candidate will collaborate with cross-functional teams to define and prioritise platform features based on user needs and market trends.
- Serve as Conduit between Customer Community and Software Development Team: The role holder will serve as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow.
- Work with Operations Leads: The successful candidate will work directly with the Operations Leads to develop and deliver the best operational model to enhance efficiency in the process end-to-end.
- Manage and Develop a Team: The role holder will manage and develop a team of platform developers and analysts, providing guidance, mentorship, and performance feedback.
- Define Product Growth Priorities: The successful candidate will define product growth priorities based on underwriting results and work closely with the regional leader to prepare plans and P&L.
- Be Product Owner for Key Ignite Projects: The role holder will be the product owner for all key Ignite projects collaborating with Product and UW Experts, XD Engineers, Process Engineers, Data Analysts, AI Engineers, Principal engineers, and Actuarial.
- Stay Updated with Industry Trends: The successful candidate will stay updated with industry trends and emerging technologies to drive innovation and maintain a competitive edge.
- Develop Business Understanding: The role holder will develop a thorough understanding of the business model, operational processes, and key performance indicators.
- Execute Control Framework Obligations: The successful candidate will execute the required control framework obligations for the platform making sure the Underwriting, Operations and Financial governance is clear and adhered to.
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