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Salesforce Solutions Specialist

hace 3 meses


Granada, Granada, España Omega CRM A tiempo completo

Omega CRM, a leading entity in Customer Experience services under Merkle & Dentsu, is seeking a Salesforce Consultant to enhance our innovative approach in technology-driven marketing solutions.

Position Overview

Conduct thorough requirements analysis to identify client needs. Design and execute functional solutions tailored to project specifications. Provide accurate effort estimations for project deliverables. Collaborate effectively with the Omega team and clients to achieve project goals. Analyze application performance and implement improvements. Work alongside technology providers as necessary for project success. Validate solutions against established functional requirements. Adhere to software quality standards as defined by Omega's Technical Management. Create comprehensive functional documentation for completed projects. Engage with Omega's community of practice to share insights and knowledge.

Required Qualifications

At least 4 years of experience in Salesforce administration, configuration, and consulting. Familiarity with Field Service is advantageous. Proficient in various Salesforce clouds including Sales, Service, and Community. Experience with Agile methodologies is preferred.

Essential Skills

Proficient in both oral and written English. Knowledge of French is a plus.

Benefits Offered

Permanent employment contract. Flexible working hours to support work-life balance. Opportunities for certification to enhance professional skills. Option for remote work, with support from the company. Flexible compensation options including public transport and meal tickets. Comprehensive health insurance coverage. Commitment to social responsibility initiatives. Opportunities for professional growth and development.

About Omega CRM

Our mission is to transform the business experience (BX) for our clients. Our holistic solutions facilitate business transformation through technology and data, enhancing customer engagement across various sectors such as retail, life sciences, manufacturing, education, and non-profit organizations. As one of the top Salesforce partners in Europe, our diverse team of over 500 professionals from 24 nationalities is dedicated to understanding business processes and technology. Our success is driven by our knowledgeable workforce, and we pride ourselves on fostering a culture of collaboration, innovation, and commitment to our core values: #Talent, #Flexibility, #Commitment, and #Innovation.