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Patient Care Team Manager
hace 2 meses
About the Role
The Patient Care Team Manager is a key position within F. Hoffmann-La Roche Gruppe, responsible for ensuring the efficient and purposeful achievement of all Patient Care business objectives. This involves leading a team of internal Advisors and Specialists, as well as overseeing the operations and performance of the external partner team (Outsourced Services), in accordance with Roche Operating Principles and Leadership Commitments.
Main Responsibilities
- Proactively deliver Patient Care services that align with evolving business needs, ensuring the excellence of the service provided to the Global Patient Care customers and patients.
- Build relationships with assigned Country Organizations through effective Business Partnering, identifying and selecting service options and in market development.
- Work with Patient Care stakeholders to ensure that activities are carried out efficiently and purposefully, positioning Patient Care as a strong partner in market development, guaranteeing continuity and quality level of services, and creating new market opportunities such as customer services.
Key Skills and Qualifications
- Leadership and team management skills, with the ability to inspire and motivate team members.
- Strong business acumen and understanding of the healthcare industry.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders.
- Ability to work in a fast-paced environment and adapt to changing business needs.
About F. Hoffmann-La Roche Gruppe
F. Hoffmann-La Roche Gruppe is a global healthcare leader, committed to transforming patients' lives through innovative medical solutions. We believe that diversity, equity, and inclusion are essential to our success, and we strive to build a workplace that reflects the communities we serve.
