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Instrument Services Manager
hace 2 meses
The Instrument Services Manager will be responsible for managing the licensing and electronic implementation processes of Clinical Outcome Assessments (COAs) to be used in Clinical Trials. This role will serve as the primary contact with external vendors and internal departments, ensuring quality deliverables are on time and within budget.
Key Responsibilities- Oversight and management of the operational aspects of COA licensing activities and programs from study initiation through to closeout, including partnering with study project managers, setting up vendors within IQVIA systems, facilitating legal reviews/approvals, and ensuring quality deliverables are on time and within budget.
- Creating, tracking, and reporting on COA licensing project support timelines.
- Financial reporting on the COA licensing projects, including tracking deliverables and invoicing.
- Monitoring, managing, and communicating expectations and activities related to COA licensing to cross-functional project teams.
- Coordinating with other project resources within and outside the organization.
- Negotiating COA licensing costs and contracts.
- Developing and maintaining internal databases of COA licensing requests and project plans.
- Participating in proposal development and sales/proposal presentations for COA licensing.
- Meet with team members on a regular basis regarding project tasks to ensure project milestones are met.
- Bachelor's degree or equivalent in life sciences, other sciences, or related disciplines.
- 4+ years' work experience in clinical research, medical affairs, vendor management, or other related scientific roles.
- 2+ years' work experience in a Project Management, Consulting, or other similar client-facing role.
- Solid understanding of the pharmaceutical industry and drug development process.
- Fluency in English (spoken and written).
- Excellent communication, presentation, and interpersonal skills, including the ability to communicate effectively with both technical and non-technical audiences.
- Results and detail-oriented approach to work delivery and output and excellent problem-solving skills.
- Excellent planning, time management, and prioritization skills.
- Demonstrated ability to deliver results to the appropriate quality and timeline metrics.
- Ability to think and develop initiatives independently in alignment with the expectations of usual Project Management approaches.
- Sound judgment and ability to establish and maintain effective working relationships with coworkers, managers, and clients.
- Strong software and computer skills, including MS Office applications.
- Familiarity with IQVIA business units/functions and ability to navigate the organization effectively is a plus.
