Datacenter Technician
hace 3 semanas
We are seeking a skilled Data Center Technician to join our team at Amazon. As a Data Center Technician, you will play a critical role in maintaining the world's largest Cloud Computing Infrastructure.
Key Responsibilities- Maintain high system reliability by prioritizing and resolving trouble tickets efficiently.
- Investigate and resolve complex Linux server issues.
- Troubleshoot XEN service virtualization problems.
- Remediate physical layer outages in systems and networks, including power-related problems.
- Participate in data center power and cooling events.
- Work rotating shifts to meet 24/7 on-call requirements.
- Install and configure server racks per internal SLAs.
- Triage and resolve trouble tickets for all devices in the assigned region.
- Act as the data center point of contact for high-severity issues.
- Replace server and network device parts as needed.
- Ensure correct rotation of spare parts.
- Contribute to uptime improvement metrics.
- Enforce Amazon's security best practices.
- Interact with third-party vendors, contractors, and remote hands/eyes.
- Participate in and deliver high-impact small to mid-scale projects.
- Attend team meetings for metric analysis and project status updates.
- Contribute to building the world's largest cloud infrastructure.
- Share knowledge and educate less technical staff on best practices.
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Why Join Us?We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Basic Qualifications- Fluency in English
- Server Hardware Troubleshooting experience, including server booting (POST, BIOS, PXE, Kickstart, GRUB/LILO, RAID), network protocols (TCP/IP, Ethernet, L2/L3 technologies), and network hardware (copper/fiber cabling, switches, routers).
- Remote Access: Console routers, IPMI, BMC
- Network Equipment Installation and Configuration
- Redundancy: Power feeds, ATS, Server Hardware, RAID, Network Connectivity
- Participated in Project Management
- Scripting: Bash, Python, Perl, Ruby (or programming languages)
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