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Senior Solution Architect
hace 2 meses
About the Role
SITA, a leading provider of IT solutions for the air transport industry, is seeking a highly skilled and experienced Senior Solution Specialist to join our team. As a key member of our technical leadership team, you will be responsible for overseeing the technology planning strategy direction and design choices within solutions used to meet the business requirements of SITA customers.
Key Responsibilities
- Provide guidance, support, and advice in the proposal, implementation, and deployment of new or existing product developments as part of a customer solution.
- Oversee the technical qualification and own the technical parts of proposals submitted to customers through knowledge of current new or evolving technologies and SITA solution portfolios.
- Design and develop standard and complex solutions which may involve multiple parties both internally and externally, including the selection of 3rd party vendors to meet customer requirements.
- Promote SITA by furnishing customers with comprehensive up-to-date information on current products, product enhancements, and new solutions through customer meetings and workshops.
- Ensure designs can be efficiently implemented Right the First Time (RFT) and supported operationally.
- Ensure interaction and collaboration with colleagues is carried out to gain and share ideas and opportunities.
- Lead, mentor, and coach a technical team of Solution Engineers.
- Coordinate technical training and certification on the products and technologies supporting the ATI.
- Support sales groups or competency centers during the pre-contract phases (qualification proposal and contract) with technical designs and advice.
- Contribute to and develop technical account strategies with the sales team to ensure maximum account penetration and commercial benefits for SITA in the long term.
- Participate in the consultative selling process with the commercial and sales team.
About You
We are looking for a highly experienced and skilled individual with a strong background in IT, telecom, or air transport industry technology in a technical pre-sales role. You should have a proven track record in producing, communicating, and documenting successful technical customer solutions. Pre-Sales Business and/or Commercial experience is also essential.
Requirements
- 7-10 years of experience in Information Technology, Telecom Industry, or Air Transport Industry technology in a technical pre-sales role.
- Proven track record in producing, communicating, and documenting successful technical customer solutions.
- Pre-Sales Business and/or Commercial experience.
- Knowledge of security frameworks, as well as regulatory requirements such as GDPR or PCI DSS is advantageous.
- Prior involvement in cross-functional teams or projects.
- Previous experience in fields such as Information Technology Provider/Telecom Provider, Air Transport Industry, Consulting, Information Security Program, Pen-testing/Information Security audits, or Presales/Commercial roles would be beneficial.
What We Offer
SITA is a diverse and inclusive company that operates in 200 countries and speaks 60 different languages and cultures. We offer a comfortable and fun work environment, flexible working arrangements, and opportunities for professional growth and development.
