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Clinical Account Specialist
hace 2 meses
At Sin Nombre, we are seeking a highly skilled Clinical Account Specialist to join our team. As a key member of our sales force, you will be responsible for providing expert clinical product and technical assistance to physicians and EP Lab Staff on the effective use of our systems and catheter equipment.
Key Responsibilities- Provide expert clinical product and technical assistance to physicians and EP Lab Staff on the effective use of our systems and catheter equipment.
- Educate customers on all our products to optimize effective usage by providing technical and clinical information and in-service training.
- Collaborate with peers to share best practices to increase value for customers.
- Use consultative selling techniques to identify potential sales opportunities within the account.
- Create awareness of our solutions and facilitate Territory Sales Manager contact with the key decision makers to drive incremental business.
- Maximize customer case support capability through proper planning and scheduling techniques.
- Drive collaboration and maintain consistent, open lines of communication across the assigned responsibilities with the local team/Pod, as well as the support team and other internal and external partners.
- A minimum of a Bachelor's degree, or 4 years of relevant professional work/military experience.
- A minimum of 2 years of clinical or technical work experience in a patient care or hospital environment, or completion of our ACAS program.
- A valid driver's license issued in the United States.
- Will be required to maintain advanced clinical knowledge of cardiac ablation and cardio imaging, technical knowledge of EP technology, advancements, and the business landscape.
- Maintain clinical knowledge of healthcare industry, disease states, and therapeutic and institutional trends.
- The ability to travel related to this role is required. Must be willing and able to travel up to 40% overnight locally, regionally, and nationally, sometimes on short notice.
- Electrophysiology/Cath Lab or EP/Cardiovascular Device Industry experience.
- Maintaining at least one of the following industry certifications – CEPS (IBHRE), RCES/RCIS.
- Experience working with highly complex technical systems and/or working in a critical patient care setting.
- Effective and timely communicator with co-workers and all levels of patient care team.
- Self-starter who performs well with autonomy and can be flexible in a dynamic work environment.
- Problem solver who can think critically in high pressure environments.
- Receptive to constructive feedback and collaborates and works well in team environment.
- Able to take large amounts of data and translate information into actionable insights.
- Hunger for learning and building new skills.