Sales Associate

hace 1 mes

Cádiz, Cádiz, España Navy Exchange Service Command A tiempo completo

Job Summary: As a sales associate at Navy Exchange Service Command, you will be the face of our company, highlighting our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and articulating our purpose in a manner that is educational, insightful, and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact on the organization.

Duties and Responsibilities:

  • CUSTOMER SERVICE: Proactively engage and make a connection with customers, asking questions and listening to their needs. Direct customers to merchandise, informing them about upcoming events, promotions, and mobile offers. Provide premier customer service and build positive, inclusive, and respectful relationships.
  • ORGANIZATION: Maintain store appearance.
  • SALES: Cross-sell products, make suggestions to customers on the latest trends and promotions based on individual needs, upsell products, and learn product features. Use Point-of-Sales systems for processing transactions.
  • INVENTORY: Be the keeper of merchandise, complete all inventory processes, and ensure merchandise is properly checked in and accurately ticketed.
  • DEPENDABILITY: Adhere to assigned work schedule and accurately complete work assignments.
  • OTHER DUTIES: As assigned.

Qualifications:

  • PRODUCT KNOWLEDGE: Basic knowledge of products and merchandise.
  • EXPERIENCE: Retail experience preferred but not required.
  • COMMUNICATION SKILLS: Strong interpersonal and communication skills. Ability to read, write, and interpret instructional documents.
  • MATHEMATICAL SKILLS: Basic math functions such as addition, subtraction, multiplication, and division.
  • REASONING ABILITY: Ability to multi-task while being attentive to customers and flexible to the needs of the business.

Physical Demands & Work Environment: This position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception, and the ability to adjust focus. Involves lifting at least 25 lbs. and up to 50 lbs. in some departments. Work typically performed indoors but may be assigned outdoors depending upon location.

Other Skills: Enthusiastic, friendly, and energetic with a desire to provide outstanding service.

Work Hours: Available to work a variety of hours which may include early mornings, evenings, weekends, and holidays.

Requirements: No experience required. High school graduate or equivalent preferred.

Eligibility: This position is open to U.S. citizens who are either active duty members or family members of U.S. Military or Civilian personnel currently assigned to Spain.

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