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Relocate to Malta D365 CE Lead Functional Consultant

hace 2 meses

Madrid, Madrid, España Black Pen Recruitment A tiempo completo
About the Role

We are seeking a highly skilled and experienced D365 CE Lead Functional Consultant to join our team in Malta. As a key member of our Microsoft Business Solutions team, you will play a crucial role in delivering Microsoft Dynamics 365 solutions to our clients.

Key Responsibilities
  • Organize, manage, and document workshops, meetings, and requirements sessions with client representatives, project stakeholders, and teams.
  • Work with onsite engagement teams and client teams to gather requirements, determine expectations, and finalize deliverables.
  • Interface effectively with other team members and the Solution Architect to ensure that the CRM solution continues to meet client requirements.
  • Lead the solution on a work stream, making design decisions and creating solution documentation.
  • Demonstrate excellent foundational consulting skills, including analytical know-how, written and verbal communication, and team participation.
  • Deliver high-quality business and software solutions and services to clients, ensuring the implementation of best practices based on Microsoft Dynamics standards and supported configuration/customizations.
  • Contribute to activities as required, including building demo and proof-of-concept solutions for various client presentations.
  • Work on the creation of Dynamics 365 solutions and industry templates.
  • Meet and exceed customer expectations of business knowledge, skills, and behavior.
  • Identify business/project/support risks and mitigate or communicate as necessary.
  • Communicate progress updates to relevant parties both formally and informally.
Requirements
  • Confident in abilities and can demonstrate this in front of the client.
  • Works independently as well as in a team environment.
  • Acts with professional demeanor.
  • Manages time and multiple tasks accordingly.
  • Thinks clearly and calmly under pressure.
  • Solves complex problems with creative solutions.
  • Places emphasis on client satisfaction.
  • Desires to constantly assess and incorporate new technologies and software into their skillset.
  • Promotes the values of our company.
  • Good communication skills.
  • A University graduate with relevant degree within a computing or business discipline.
  • Microsoft Dynamics CRM Certifications (2016, D365) are highly desirable.
  • Strong functional knowledge and understanding of Microsoft Dynamics CRM covering a wide spectrum of industries and sectors.
  • Minimum 12+ years hands-on proven functional experience in CRM configuration, standard workflows, dashboards, forms, views, and standard reports development is a must.
  • At least 5-6 end-to-end large-scale implementations with D365 CE (or lower versions).
  • Proven experience designing applications using various modules of D365 CE like Sales, Marketing, Customer Service & Field Service.
  • Strong exposure to presales.
  • Conducting interviews to hire talent.
  • Mentoring juniors.
  • Proven experience designing applications which use Power Platform (Power Apps, Automate, Virtual Agents, Power BI).
  • Strong understanding of Dynamics 365 Common Data Model and Common Data Model including the customizations and development of Business Data Models for different solutions.
  • Strong understanding of Microsoft Dynamics CRM Accelerators, industry templates, and add-ons.
  • Able to drive conversations around Digital Transformation journey of clients and laying roadmap to achieve successful outcomes.
  • A proven track record of successful maintenance or implementation of a number of solutions within large client companies, preferably across a number of business verticals.
  • A proven ability to develop a clear understanding of clients' needs and the ability to incorporate them into a solution.
  • Experience of consultancy roles in software delivery.
  • Experience in a delivery-orientated IT environment using waterfall, agile, and DevOps methodologies.
  • Adept at Business Requirement Analysis.
  • The ability to see the greater picture and suggest solutions both within and outside the current implementation.
  • Project documentation experience especially for work packages to be implemented by offshore teams.
  • Business process mapping, modeling, and documentation knowledge.
What We Offer

We offer a competitive salary, a bundle of extras including allowances, business travel allowances, certifications to support you in your career growth, private insurance, and medical insurance for you and your family. We also provide relocation support for you and your family.

We are a firm that encourages you to be yourself, values your contribution, and inspires you to act as a role model, always focused on doing the right thing for each other, our clients, and our communities.

We have created an environment that can bring out the best in you. Join our talented and successful team and make the leap into the future.