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Frontline Support Specialist
hace 2 meses
We are seeking a skilled and detail-oriented Frontline Support Specialist to join our team at GECO Asia Pte Ltd.
Key Responsibilities:
- Provide exceptional customer service and support to clients via various communication channels.
- Resolve technical issues and concerns related to OBV in a timely and efficient manner.
- Collaborate with internal teams to identify and implement process improvements.
- Develop and maintain a comprehensive understanding of deal support and related solutions.
- Identify patterns and opportunities for system automation to enhance efficiency.
Requirements:
- Proven experience in a customer-facing role, preferably in a technical support environment.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong attention to detail and analytical skills.
- Proficiency in using various software and systems.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for growth and professional development.
- A competitive salary and benefits package.