Systems Engineer
hace 7 días
Job Summary:
We are seeking a highly skilled Systems Engineer to join our team at Fortinet. As an OT Security Specialist, you will play a critical role in enabling our Sales and Systems Engineering organization to succeed in sales calls to Operational Technology and Critical Infrastructure customers.
Key Responsibilities:
- Assist in qualifying sales leads from a technical standpoint for Operational Technology and Critical Infrastructure Security Solutions.
- Enable technical resources on sales calls and educate customers on issues ranging from features, specifications, and functionality to the integration of Fortinet's products for Operational Technology and Critical Infrastructure Security Solutions.
- Conversant with Operational Technology, Information Technology, L1 to L7 networking, applications, and solutions.
- Review product Reference Architecture and functional specification, design, and execute test plans to ensure field success of a real-world deployed solution.
- Technically document Reference Architecture's as a Technical Guide for end users within Operational Technology and Critical Infrastructure clients to follow when deploying a Solution RA.
- Provide technical guidance to Systems Engineers and SMEs within OT & CI to build future RA's.
- Modify RA network security design and implementation guidance internally and externally to meet the customer's requirements.
- Test new features and/or new FortiOS releases to ensure alignment with existing RA's.
- Verify FortiGate configurations and implement the best practices per Sector and with documentation.
- Perform interoperability evaluation of devices that interact with Fortinet products.
- Tackle difficult problems and provide solutions for new product developments.
- Post-sales - be the lead technical contact for identified accounts for technical issues and work closely with the technical support team and engineering team to answer, elevate, and resolve customer's technical issues.
- Provide assistance to identified customers with post-sales training.
Requirements:
- 3-5 years' hands-on experience, as well as technical operations, of the Operational Technology/Industrial Control Systems/Supervisory Control and Data Acquisition environments.
- 5 – 8 years' experience in technical/pre-sales support as a sales and/or systems engineer.
- 5 - 7 years' experience in LAN/WAN/Internet services administration.
- Strong understanding of DNS and NFS, SMTP, HTTP, TCP/IP.
- Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti Virus.
- Strong understanding in the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES.
- Experience with encryption and authentication technologies required.
- Strong presentation skills.
- Familiarity with the common OT and CI protocols in the Fortinet Industrial Application Library as well as other OT and CI protocols.
Education:
Bachelors Degree or equivalent experience. Graduate degree preferred or equivalent experience.
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