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Travel Agent in Malaga
hace 2 meses
We are seeking a dynamic and enthusiastic Travel Agent to join our team in Malaga. As a key member of our customer experience team, you will play a vital role in ensuring the success of our clients' journeys.
Responsibilities- Booking Management: Alter, cancel, or create new reservations to meet the needs of our clients.
- Client Support: Provide exceptional customer service via inbound calls, responding to inquiries and resolving issues.
- Reservation Management: Manage the back-office of reservations, including ticket issuance, modification, and cancellation.
- Communication: Respond to emails and messages from customers worldwide in English and their native language.
- Customer Service: Ensure a high level of customer satisfaction through proactive and attentive communication.
- Language Skills: Native level of Danish and good level of English.
- Passion for Travel: Enthusiasm for the travel and tourism industry.
- Soft Skills: Excellent communication, listening, and problem-solving skills.
- Adaptability: Ability to work in a fast-paced environment and adapt to new situations.
- International Experience: Willingness to relocate to Malaga for an international career and life experience.
- Full-time Job: 39 hours per week with rotative shifts.
- Competitive Salary: Attractive compensation package.
- Growing Opportunities: Opportunities for professional growth and development.
- International Environment: Work in a multinational company with a global presence.
Blu Selection is a leading global brand in the customer experience solution provider industry. With over 50 countries represented, we offer a unique opportunity to work with a diverse team and contribute to our mission of delivering exceptional customer experiences.
