Station Manager

hace 2 semanas

Barcelona, Barcelona, España roadsurfer A tiempo completo

About the Role

The Station Manager will be responsible for the independent leadership and establishment of the location, collaborating closely with central departments to oversee day-to-day operations on-site.

Key Responsibilities

  • Process Optimization: Implement existing standards and processes while contributing own ideas (coordinating vehicle returns, handovers, and vehicle preparation)
  • Collaboration with roadsurfer Stations: Maintain constant communication with all international teams to ensure ongoing improvements
  • Team Leadership: Motivate and lead on-site team, including onboarding, effective task planning, and quality control
  • Recruitment: Build and manage team, seeking the right talent for the location
  • Fleet Management: Maintain overview of local vehicle fleet for rental and sales: documentation, maintenance, cleanliness, and coordination with local service partners
  • Customer Consultation: Advise customers on products, myroadsurfer, abo, spots, and rent, and send them out as happy roadsurfers on the roads of Europe

Requirements

  • Successfully completed training or studies in a relevant subject area or comparable qualification
  • At least 1-2 years of relevant work experience, preferably in areas such as car rental, tourism, or similar - career changers are welcome
  • Experience in leading employees or teams is advantageous
  • High service and customer orientation with a friendly and open demeanor
  • You are a hands-on and effective communicator
  • You are a resilient problem solver and highly organized
  • You speak excellent English, and also speak the language for the country you applied for fluently
  • Driver's license Class B

About roadsurfer

roadsurfer is a fast-growing team with ambitious goals and a great team spirit. We stick together and combine a brutal hands-on mentality with fun at work. We are shaping the future of outdoor travel and building an ecosystem for sustainable outdoor travel. We are more than Europe's largest campervan rental company. We are growing fast, so hop on board and join us on our journey.

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