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Digital Business Strategist

hace 2 meses

Madrid, Madrid, España Ing A tiempo completo

Job Summary

We are seeking a highly skilled Digital Business Strategist to join our team at ING. As a key member of our Payments and Daily Banking Tribe, you will be responsible for developing and implementing innovative solutions to drive business growth and improve customer experiences.

Key Responsibilities:

  • Customer Advocacy: Represent the voice of the customer and develop a deep understanding of their needs and pain points.
  • Product Development: Collaborate with cross-functional teams to design and launch new products and services that meet customer needs and drive business growth.
  • Business Growth: Develop and execute strategies to increase revenue and profitability while maintaining a strong focus on customer satisfaction.
  • Regulatory Compliance: Work closely with Risk, Compliance, and Legal stakeholders to ensure that our products and services comply with regulatory requirements.
  • Process Improvement: Identify areas for process improvement and implement changes to increase efficiency and reduce complexity.

Requirements:

  • Strong Business Acumen: Proven ability to understand business needs and develop solutions that drive growth and improve customer experiences.
  • Strategic Thinking: Ability to think critically and develop innovative solutions to complex problems.
  • Collaboration and Communication: Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
  • Analytical Skills: Strong analytical skills, with the ability to collect and analyze data to inform business decisions.

What We Offer:

  • Opportunity to work with a leading financial institution
  • Collaborative and dynamic work environment
  • Competitive compensation and benefits package