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Order Management Support Intern
hace 2 meses
Boston Scientific Gruppe is seeking a highly motivated and detail-oriented individual to join our Order Management team as an Order Management Support Intern. In this role, you will have the opportunity to gain hands-on experience in order management processes, systems, and customer interactions.
Key Responsibilities:
- Learn and familiarize yourself with automation tools such as EDI and Esker through guided training sessions and self-directed learning.
- Support the implementation of new configurations of the tools through master data uploads, testing, and documenting best practices with careful supervision from the order management team.
- Collaborate with cross-functional teams to translate new functionality or feedback on support requests.
- Explore the adaptation of AI related to order management to improve process and gain efficiencies.
- Data analysis of customers' order entry history and support requests, to build customers' digital profile and segmentation of different clusters.
- Provide custom-made solutions/paths to improve automation level and efficiency of the order-to-cash process in alignment with customer's sustainability goals.
What We Offer
- A 12-month paid internship with a competitive salary and benefits package.
- The opportunity to work in an international environment and contribute to the growth and success of Boston Scientific Gruppe.
- A dynamic and supportive team-oriented company culture.
- The possibility to make a meaningful impact and develop your skills and expertise in order management and process improvement.
Requirements:
- Enrolled in a Bachelor's or Master's degree program, Engineering, Information Systems or Computer Science.
- Strong interest in automation technologies and willingness to learn new tools and concepts.
- Self-starter: ability to effectively prioritize, manage multiple tasks and complete assigned tasks with minimal direct supervision.
- Effective communication and interpersonal skills, ability to collaborate with team members.
- Excellent problem-solving skills and attention to detail.
- Ability to communicate with both technical and non-technical users orally and in written format.
- Keen attention to detail and accurate data entry.
- Sharp, fast learner with a curiosity and aptitude for technical learning.
