Senior System Engineer

hace 1 semana

Alicante, Alicante, España Blue Squads A tiempo completo
Job Description

We are seeking a highly skilled System Engineer to join our team at Blue Code Alicante. As a key member of our Desktop as a Service (DaaS) Competence Center, you will be responsible for ensuring the smooth operation of our virtualized desktop environments.

Your primary focus will be on providing exceptional technical support to our customers, ensuring that their IT infrastructure is running efficiently and effectively. You will work closely with our project groups to design and implement new management tools and documentation, and participate in automation projects to improve our service delivery.

To succeed in this role, you will need a strong background in system engineering, with a minimum of 4 years of experience in medium to large ICT environments. You should have expertise in one or more of the following: Citrix Virtual Desktop, Remote Desktop Services (RDS), Azure Virtual Desktop, or Omnissa / VMware Horizon. Additionally, you should have experience in setting up, managing, and maintaining IT infrastructure, particularly virtualized desktop environments.

We offer a competitive salary and benefits package, including a hybrid work model with 2 days per week at our office in Alicante and 3 days remote. You will have the opportunity to work in a dynamic and international environment, with regular team outings and annual team meetings in the Netherlands.

Responsibilities:
  1. Provide technical support to customers, ensuring regular communication and guidance.
  2. Advise customers and end users on working methods and procedures.
  3. Participate in project groups for setting up and expanding the management environment.
  4. Support the design of management tooling and documentation.
  5. Participate in automation projects to improve service delivery.
  6. Reactive support and proactive management to identify problems and bottlenecks.
  7. Advise customers on innovation and structural solutions.
  8. Implement changes at customer sites.
  9. Manage customer expectations by communicating progress and solutions correctly and on time.
  10. Ensure up-to-date documentation.
  11. Develop and share knowledge within the team.
Requirements:
  1. Minimum 4 years of experience as System Engineer in medium to large ICT environments.
  2. Minimum 4 years of experience with one or more of the following: Citrix Virtual Desktop, Remote Desktop Services (RDS), Azure Virtual Desktop, or Omnissa / VMware Horizon.
  3. Experience in setting up, managing, and maintaining IT infrastructure, particularly virtualized desktop environments.
  4. Higher professional education working and thinking level.
  5. Fluent in English, with strong verbal and written communication skills.
  6. Experience with IT service management tools like TOPdesk is a plus.
Benefits:
  1. Full-time job - 40h per week.
  2. Competitive and negotiable salary based on experience and skills.
  3. Annual Salary Review.
  4. International environment.
  5. Hybrid work model - 2 days office in Alicante and 3 days remote.
  6. Long-term stable project.
  7. Internal growth potential.
  8. Regular informal team outings in Alicante.
  9. Annual team meetings in the Netherlands.

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