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Accounts Receivable Specialist with French for Middle East Region
hace 3 meses
Accounts Receivable Specialist with French for Middle East Region
Location: Remote/Hybrid
We are in search of an Accounts Receivable Specialist who possesses a strong command of both English and French, and has a passion for customer interaction. The ideal candidate will be tasked with overseeing and securing outstanding receivables, ensuring prompt payments from clients, and maintaining precise documentation of collection activities. This position demands excellent communication skills and adept problem-solving capabilities.
Key Responsibilities
- Conduct daily assessments and monitor designated accounts utilizing the Collections Tool alongside relevant collection reports, including managing disputes.
- Initiate proactive outbound communications through calls, emails, and formal notices.
- Perform reconciliations of customer accounts as necessary.
- Collaborate closely with Commercial, Customer Experience teams, and clients to minimize overdue invoices, focusing on eliminating non-provisioned items in the portfolio.
- Oversee the complete process for notifications generated in the SAP Dispute Management Tool.
- Support the Credit team in reviewing blocked accounts and overdue statuses to ensure adherence to Accounts Receivable Corporate Credit policies.
What We Offer
- The opportunity to make significant contributions while adhering to ethical standards.
- A flexible work environment that encourages individuals to take ownership of their responsibilities and outcomes.
- An inclusive community within our organization where every employee is valued and respected, regardless of their background or identity.
- A culture that emphasizes safety and well-being, both physically and mentally.
- A commitment to teamwork and continuous learning to drive progress and create a better future.
- A focus on responsibility and accountability in embodying company values and promoting sustainable solutions.
Qualifications
- At least 2 years of relevant experience in accounts receivable or collections.
- Proficient communication skills in both English and French, both spoken and written.
- Strong negotiation skills.
- Technical knowledge of collection processes.
- Excellent interpersonal skills with the ability to engage effectively with stakeholders at all levels.
- Proficiency in Microsoft Office Suite, particularly in Word, Excel, PowerPoint, and Outlook.
