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Quality Assurance Specialist
hace 2 meses
About the Role
HITACHI ENERGY SPAIN, S.A.U. is seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a critical role in ensuring the highest quality standards are met in our operations.
Key Responsibilities
- Manage customer complaints and feedback through our quality management system.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Collaborate with cross-functional teams to identify and address quality issues.
- Conduct regular audits and assessments to ensure compliance with quality standards.
- Develop and maintain documentation and reports to track quality metrics and trends.
- Provide training and support to colleagues on quality procedures and best practices.
Requirements
- Bachelor's degree in Engineering or a related field.
- At least 3 years of experience in a quality assurance or customer experience role.
- Excellent written and verbal communication skills in English.
- Strong analytical and problem-solving skills.
- Ability to work independently and as part of a team.
About Us
HITACHI ENERGY SPAIN, S.A.U. is a leading provider of energy solutions. We are committed to delivering high-quality products and services that meet the needs of our customers.
