Digital Product Analyst

hace 3 semanas

Barcelona, Barcelona, España Agilent A tiempo completo

About the Role

Agilent is seeking a Digital Product Analyst - Services to join our team. As a key member of our digital team, you will play a critical role in enhancing and simplifying the customer's buying experience to support the growth of our Services division.

Key Responsibilities

  • Collaborate with cross-functional teams to drive digital product adoption and increase online order growth.
  • Support ideation, development, and launch of digital service solutions in alignment with business objectives.
  • Lead and support cross-functional projects to refine broad concepts and customer requirements into structured IT requirements.
  • Translate VOC into actionable insights and partner with the digital portfolio manager to develop a long-term digital service product roadmap.
  • Gain management buy-in to ensure the success of the digital services portfolio.
  • Design solutions that meet the needs of global customers.
  • Conduct market research, experimentation, customer co-design, and competitive analysis to gain in-depth market intelligence.
  • Translate customer feature requirements and capture them into Agilent's IT technical documents.
  • Oversee teams of external IT resources as they plan, track, and execute projects.
  • Be accountable for tracking and delivering projects on-time and on-budget.
  • Define and develop key metrics and dashboards on SSD eCommerce initiatives.
  • Collaborate with commercialization teams to provide technical aspects of training on new solutions.
  • Own test strategy and coordination of cross-functional teams for digital solution testing and business sign-off.

Requirements

  • BS/MS degree in Business, Engineering, Sciences, or equivalent.
  • At least 4-6 years of work experience, with minimum 2 years supporting Digital Product Management role.
  • 3 years of project and/or program management experience focusing on Agile methodology.
  • 2+ years of experience with SAP (ECC and CRM) with IT processes.
  • Demonstrated ability to collaborate and synthesize varied business requirements and develop simple global solutions for customers.
  • Demonstrated digital mindset and attention to detail with the ability to manage multiple projects.
  • Independent, strong customer orientation and ability to make progress and get things done.
  • Excellent verbal and written communication skills.
  • Ability to travel 5-10%.

Agilent is an Equal Opportunity Employer

Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

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