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Business Systems Analyst
hace 2 meses
About the Role
We are seeking a highly skilled Business Systems Analyst to join our team at TUI. As a key member of our cross-functional team, you will play a critical role in delivering software solutions for airline operations systems from conception to operation.
Key Responsibilities
- Evaluate solution options and consult with stakeholders to define and articulate business needs
- Collaborate with architects, data analysts, digital analysts, product owners, software developers, technology leads, and UX/UI designers to clearly define, document, and communicate requirements
- Manage the requirement lifecycle from planning through to elicitation, testing, delivery, and business acceptance
- Provide business analysis to multiple agile delivery teams and work closely with the product owner, technology lead, and business partners to prioritize and manage complex backlogs
- Support the software operation/management as 2nd level support, including incident analysis, incident management, and handling of configuration requests
About You
To be successful in this role, you will need to have:
- Extensive experience in IT-system design and requirements management, preferably in airline or tourism sectors
- Proficiency in agile development methods and project management
- Strong analytical skills for comprehending and communicating complex problems to both technical and non-technical stakeholders
- Experience in creating, analyzing, and validating detailed functional specifications and system design elements
- Skilled in requirements elicitation techniques such as BPM, UML, test/use cases, and prototyping
- Software proficiency: MS Office, Jira, Confluence, and AWS cloud solutions
- Fluent in English, with advanced communication skills for interdisciplinary and international teamwork
- Strong negotiation skills with both external and internal partners
About Our Offer
As a Business Systems Analyst at TUI, you will have the opportunity to work in a dynamic and international environment, with a range of benefits including:
- Working in the leading global tourism group
- Fantastic holiday benefits, including discounts and special offers
- Mobile working, flexible working hours, and working from abroad
- Health and wellbeing support in five key areas: Health, Social, Community, Career, and Financial
- Development and career opportunities, including digital training and international career opportunities
What We Offer
We are committed to creating a diverse and inclusive workplace, where everyone feels valued and supported. We believe that our unique blend of cultures and perspectives is a key strength, and we are passionate about attracting and retaining talented individuals from all backgrounds.
