Payroll Manager

Job Title: Payroll Manager

Job Summary:

MCI is seeking a highly skilled Payroll Manager to oversee all aspects of payroll processing and administration. The successful candidate will be responsible for ensuring accurate and timely payment of wages and benefits to employees, managing payroll staff, implementing payroll policies and procedures, and maintaining compliance with relevant regulations.

Key Responsibilities:

* Oversee the end-to-end payroll process, including data input, calculation of wages, and processing of payroll transactions.
* Ensure accurate and timely payment of salaries, bonuses, commissions, and benefits to employees.
* Review and approve payroll runs before finalizing payments.
* Manage payroll-related tasks, such as new hire setup, employee deductions, garnishments, and wage adjustments.
* Maintain employee records and ensure accuracy of payroll data in the payroll system.
* Process payroll corrections and adjustments as needed.
* Stay current on federal, state, and local payroll tax laws and regulations.
* Ensure compliance with tax withholding requirements, reporting obligations, and filing deadlines.
* Prepare and submit payroll tax returns, including W-2 forms and quarterly filings.
* Coordinate with HR and benefits departments to administer employee benefits, including health insurance, retirement plans, and leave accruals.
* Deduct and remit employee contributions for benefits programs.
* Conduct periodic audits of payroll records to ensure accuracy and compliance with policies and regulations.
* Respond to audit inquiries and provide documentation as needed.
* Identify opportunities for process improvements and automation in payroll processes.
* Implement best practices to streamline payroll operations and enhance efficiency.
* Supervise and mentor payroll staff, providing guidance and support to ensure high-quality work and professional development.
* Conduct performance evaluations and provide feedback to team members.
* Liaise with payroll service providers and software vendors to ensure smooth operation of payroll systems and services.
* Resolve issues and escalations related to payroll services.

Requirements:

* Bachelor's Degree in Accounting, Finance, or related field.
* 3+ years previous payroll processing experience.
* Knowledge of payroll processes: garnishments, benefit deductions, taxes, FMLA experience, Work Comp experience, LOA experience.
* In-depth knowledge of payroll processes, tax regulations, and compliance requirements.
* Strong analytical and problem-solving skills, with attention to detail and accuracy.
* Excellent communication and interpersonal skills, with the ability to interact effectively with employees, managers, and external stakeholders.
* Ability to prioritize tasks, meet deadlines, and work effectively in a fast-paced environment.
* Intermediate knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook).

Working Conditions:

* Must be authorized to work in the country where the job is based.
* Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
* Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

Compensation and Benefits:

* We offer competitive compensation packages, professional development opportunities, and a collaborative work environment that values diversity and inclusion.

Physical Requirements:

* This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

Reasonable Accommodation:

* Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

Diversity and Equality:

* At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.

About MCI:

* MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.

Disclaimer:

* The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description.

Regarding COVID-19:

* As an employer supporting critical Federal, State, Provincial, and Commercial clients, we have taken steps to ensure that we remain operational while taking every precaution possible to prevent the spread of COVID-19 and keep our employees safe.

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