Clinical Specialist
hace 10 horas
The Field Clinical Specialist provides clinical, technical, and educational support to assigned accounts at a national level, working with the electrophysiology portfolio. This role requires travel across Spain, with a focus on case support and influencing customer usage of the portfolio.
Responsibilities- Act as a primary resource for clinical support in case coverage and basic troubleshooting.
- Attend cases in-person or remotely with customers and advise physicians on clinical attributes and techniques associated with our products.
- Ensure timely collection and reporting of medical documentation related to procedural device operation.
- Support the team to achieve projected sales goals and increase sales revenues.
- Develop a deep understanding of hospital workflows and business relationships with healthcare personnel to identify key decision makers.
- Respond to complex customer needs and complaints by developing creative solutions or working with other personnel to develop optimal solutions.
- Record customer information and activities in the company's CRM system.
- Provide education support on product usage and customer training.
- Share knowledge with colleagues and healthcare professionals.
- Clinical experience in electrophysiology or cardiac rhythm management is beneficial.
- Strong communication skills and ability to understand and communicate complex technical and clinical details.
- Ability to adapt to a dynamic marketplace and work collaboratively with others.
- Self-motivated and able to influence others.
- Flexible and willing to travel extensively as required by workload.
- Comfortable communicating in both Spanish and English at an advanced proficiency level.
As a leader in medical science for over 40 years, we are committed to solving the challenges that matter most. Our mission is to advance science for life, transforming lives through innovative medical solutions that improve patient lives and create value for our customers and employees.
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