Field Service Technician
hace 2 semanas
About the Role
We are seeking a highly skilled and experienced Field Service Technician to join our team at JBT. As a key member of our service department, you will be responsible for installing, servicing, and maintaining our equipment to ensure it runs at optimal efficiency.
Key Responsibilities
- Conduct thorough inspections, repairs, and maintenance of customer equipment
- Provide accurate and detailed service visit reports
- Develop solutions to new technical problems and suggest continuous improvement opportunities
- Support installations and coordinate technical communication flow within the JBT organization
- Participate in creating and applying working procedures for service department tasks
- Inform of potential improvements and progress
- Train service staff on customer equipment
- Respond to technical questions from customers, technicians, and sales teams
- Follow up on jobs and services provided to customers
- Assist sales departments by providing technical information and customer assistance
Requirements
- At least 5 years' experience from a similar role or tasks working with equipment as Service/Installation Engineer in the Food/Pharmaceutical/Chemical industry or as Maintenance Technician within the Process industry
- Strong communication and customer service skills
- Able to travel and work flexible hours, including weekends
- Good communication skills in English, both written and verbal
- Self-motivated and able to work under minimum supervision
- Experience in using Microsoft Office is valued
- Valid driving license
About JBT
We are a fast-growing company that values individual initiatives and offers a diverse and challenging range of tasks in a respectful corporate culture. We are committed to our employees and provide opportunities for development and growth. We are an equal opportunity employer and value diversity at our company.
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