Implementation Management Team Lead

hace 5 días

Madrid, Madrid, España Adyen A tiempo completo
About the Role

We are seeking an experienced and motivated leader to join our Implementation team as a Team Lead, Implementation Management. As a key member of our team, you will be responsible for leading a team of Implementation Managers in Madrid, working closely with peers across Europe to propel our implementation team to new heights.

Key Responsibilities
  • Lead a team of Implementation Managers to deliver a great customer experience and get customers live efficiently, with robust integrations that scale well.
  • Act as a sparring partner and escalation layer for the team of Implementation Managers, helping to navigate complex projects and technical challenges.
  • Create an inspiring and collaborative team environment with an open communication and feedback culture.
  • Scale up the team while preserving the Adyen formula and ensuring our unique culture is fostered.
  • Collaborate with other teams and drive initiatives to grow the (global) IM organization, in size, quality and scalability.
Requirements
  • A minimum of 4 years experience leading teams.
  • Experienced in building and managing a team of Implementation Managers, technical consultants or technical project managers.
  • Experienced with integration projects within a large global company working in professional services, finance, retail or general technology.
  • A proven track record of helping to drive change, using data to make informed decisions on setting up tools and procedures.
  • Understand the dynamics of working in a global organization.
  • Proactive hands-on attitude to get things done in collaboration with your team.
About Adyen

At Adyen, everything we do is engineered for ambition. We create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team.

We are an office-first company and value in-person collaboration; we do not offer remote-only roles. This role is based out of our Madrid office.

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