Customer Care Centre Graduate

hace 1 semana

Getafe, Madrid, España Airbus Defence and Space SAU A tiempo completo
About the Role

We are seeking a highly motivated and detail-oriented individual to join our Airbus Defence and Space SAU Graduate Programme as a Customer Care Centre Graduate (Technical Assistance). This is an exciting opportunity to develop your skills and knowledge in a dynamic and innovative environment.

Key Responsibilities
  • Provide technical support to the in-service fleet of Military Transport A/C, including the A400M, MRTT, C295, CN235, and C212.
  • Establish and deliver timely and consistent solutions for daily technical queries raised by customers regarding aircraft structure and system problems.
  • Work in a dynamic environment, interacting with internal and external contacts, and resolving customer queries.
  • Participate in multi-ATA issues and have a global view of the fleet status and incoming technical topics.
Requirements
  • Educated to a degree level or equivalent within a relevant field of study.
  • Demonstrable technical expertise with Microsoft Office tools.
  • Strong verbal and written communication skills in English and Spanish.
  • A desire to work in a collaborative team environment, focused on driving future innovation.
  • First professional experience in maintenance and knowledge of programming would be beneficial.
  • The ability to be self-aware and a willingness to take ownership of your development.
What We Offer

As a Customer Care Centre Graduate, you will have the opportunity to develop your skills and knowledge in a dynamic and innovative environment. You will be part of a two-year development programme that will equip you with the skills and knowledge needed to become a key player in our Customer Care team.

Our Airbus Defence and Space SAU Graduate Programme is designed to provide you with a comprehensive development journey, focusing on both soft skills, business knowledge, and technical ability. You will have the opportunity to work on real-world projects, interact with internal and external contacts, and develop your professional skills.

We are committed to creating an inclusive and diverse work environment, and we welcome applications from individuals with a range of backgrounds and experiences.

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